677bed Privacy Policy

1 Purpose of This Policy

677bed is a safe and trusted online betting and casino platform for users in Bangladesh. The main purpose of our privacy policy is to inform you about:

• What types of information we collect and why.
• How your information is used.
• Who your information may be shared with.
• What steps we take to ensure the security of your information.
• What rights you have regarding your personal information.

This policy should be read together with 677bed's Terms and Conditions, which set out the overall terms of use for our services.

2 Information We Collect

During registration and use of 677bed, we may collect the following types of information:

2.1 Information Provided Directly by You:

• Full name and date of birth.
• Email address and mobile number.
• Residential address (building, street, district, division).
• National ID (NID) or passport number (for identity verification).
• Payment details such as bKash, Nagad, or Rocket account numbers.
• Password chosen by the user (stored in encrypted form).

2.2 Automatically Collected Information:

• IP address and device information.
• Browser type and operating system.
• Date, time, and session details of site visits.
• Pages you viewed and how long you stayed on them.
• Information obtained through cookies and similar tracking technologies.

2.3 Transaction-Related Information:

• Deposit and withdrawal history and amounts.
• Betting and gaming history.
• Records of bonus and promotion usage.

3 How We Collect Information

677bed collects information in the following ways:

• By completing the account registration form.
• When completing a transaction.
• Through communication with our customer support team.
• Using automated technologies (cookies, log files).
• During the identity verification process (KYC).

4 How We Use Your Information

677bed uses your personal information only for the following legitimate purposes:

4.1 Account Management and Service Delivery:

• To create and verify your account.
• To process transactions, including deposits and withdrawals via bKash, Nagad, and Rocket.
• To resolve your requests and complaints.
• To provide 24/7 live chat support.

4.2 Security and Compliance:

• To ensure identity verification (KYC).
• To prevent fraud, money laundering, and other illegal activities.
• To prevent access by those under 21 years of age.
• To implement responsible gaming policies.

4.3 Service Improvement:

• To improve our platform and user experience.
• To develop new features and services.
• To identify and resolve technical issues.

4.4 Communication:

• To send important account-related notifications.
• To inform you about promotional offers if you have given your consent.
• To provide security-related alerts.

5 Sharing Information with Third Parties

677bed does not sell or rent your personal information. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners:

Necessary information is shared with trusted third-party service providers for payment processing (bKash, Nagad, Rocket), identity verification, and management of technical infrastructure. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations:

Information may be disclosed when required to comply with court orders, lawful requests from government authorities, or other legal obligations.

5.3 Business Transfers:

In the event of a company merger, acquisition, or asset transfer, your information may be transferred. You will be notified in advance in such cases.

6 International Data Transfers

Our servers and service providers may be located in various countries. Regardless of where data is transferred, we ensure that it remains protected in accordance with the standards described in this privacy policy. Appropriate contractual safeguards are in place for every transfer.

7 Security Measures

677bed adopts industry-standard technical and organisational measures to protect your information:

• SSL Encryption: All data communications are encrypted using SSL/TLS technology, which prevents unauthorised access by third parties.
• Password Hashing: Your password is never stored in plain text — it is stored only using strong hashing algorithms.
• Firewall and Intrusion Detection: Advanced firewalls and cybersecurity tools are active on our systems.
• Two-Factor Authentication (2FA): A verification method is available at login for additional security.
• Security Audits: Regular security testing and audits are conducted.
• Access Controls: Only authorised employees are granted limited access to information as needed.

However, transmitting information over the internet is not completely secure. We strive to ensure the highest level of protection, but no method can guarantee absolute security.

8 Data Retention Period

677bed retains your personal information in accordance with the following policy:

• All information is retained while your account remains active.
• Even after an account is closed, certain information may need to be retained for legal, regulatory, and fraud prevention reasons.
• Transaction records are retained for a defined period in compliance with financial regulations.
• Once the required period has passed, information is securely deleted or anonymised.

9 Cookies and Tracking Technologies

The 677bed website stores cookies in your browser. Cookies are small text files that a website places on your device. We use the following types of cookies:

9.1 Essential Cookies:

These are necessary for the basic functioning of the website, such as maintaining login sessions and ensuring security. The site cannot function properly without these cookies.

9.2 Functionality Cookies:

These remember your preferences and settings, such as language preference and login details, to provide a better experience on future visits.

9.3 Analytics Cookies:

These help us understand how users interact with our site, which supports service improvement. The information collected is aggregated and anonymous.

You can control cookies by changing your browser settings. However, disabling certain cookies may limit some functionality of the website.

10 Your Rights Regarding Your Information

677bed respects your rights over your personal information. You have the following rights:

10.1 Right of Access: You have the right to know what information we hold about you.

10.2 Right to Rectification: If your information is incorrect or incomplete, you may request that it be corrected.

10.3 Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible in full where legal or regulatory obligations exist.

10.4 Right to Restriction of Processing: In certain cases you may request that processing of your information be restricted.

10.5 Right to Object: You may object to your information being used for direct marketing purposes.

10.6 Right to Lodge a Complaint: If you have any concerns about the processing of your information, you may contact us directly.

To exercise these rights, contact the 677bed support team via live chat or email. We will process your request within a reasonable time.

11 Protection of Minors

677bed strictly provides services only to those aged 21 and above. We do not collect or process information from minors. If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account.

More details about age verification and safe gaming can be found in our Responsible Gaming section.

12 Policy Updates

677bed may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• By displaying a prominent notice on the website.
• By sending a notification to your registered email.
• By updating the "Effective Date" at the top of this page.

Your continued use of the site after an update will be considered as your acceptance of the revised policy. Therefore, it is recommended that you review this page regularly.

13 Contact Us

For any questions, concerns, or requests regarding the privacy policy, please contact 677bed:

• Live Chat: 24/7 live chat support — log in to the site and contact us directly.
• Email: [email protected]

Our support team is available around the clock in accordance with Bangladesh Standard Time (BST, UTC+6). We process privacy-related requests on a priority basis and respond as quickly as possible.

For more options to contact 677bed, please visit our About Us page.